Question 1

Do I need a Shipping Policy?

Accepted Answer

If you ship physical goods, yes. A Shipping Policy sets customer expectations about processing times, costs, carriers and delivery areas. It is also required by many payment processors and is recommended by Google Merchant Center for product listings.

Question 2

What should a Shipping Policy include?

Accepted Answer

At minimum: order processing time, shipping methods and carriers, domestic and international rates, estimated delivery windows, tracking information, free-shipping thresholds (if any), lost or delayed package procedures, and how duties/taxes are handled for international orders.

Question 3

Is this Shipping Policy generator free?

Accepted Answer

Yes — completely free, no signup, no watermark and no limits. Fill in the form, preview the policy live, and download as HTML.

Question 4

Is the generated policy legal advice?

Accepted Answer

No. This tool produces a general e-commerce template. For cross-border compliance — especially customs, duties and consumer-protection laws — review the final policy with a qualified attorney.